Responsible Gaming
Gaming Should Be Entertainment
At Guru Casino, we believe online gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
Online gambling is only available to individuals who are 18 years of age or older in South Africa. We strictly enforce age verification to protect minors. By accessing Guru Casino, you confirm that you meet the legal age requirement in your jurisdiction.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts to achieve the same excitement
- Hiding gambling activities or lying about time and money spent
- Neglecting family, work, school, or personal responsibilities
- Borrowing money to fund gambling activities
- Feeling anxious, irritable, or restless when not gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or cope with negative emotions
- Experiencing financial difficulties due to gambling
Self-Help Tools & Responsible Gaming Features
Guru Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Time Limits: Control how long you spend gaming in a single session
- Reality Checks: Receive reminders during gameplay about your time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Closure: Permanently close your account if you wish to stop gambling
For assistance in setting these limits, please contact our customer support team, who are available to help you implement responsible gaming measures on your account.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. Below are trusted organizations that provide support and resources:
South Africa
- National Responsible Gambling Programme (NRGP): Dedicated to promoting responsible gambling practices across South Africa
- Gamblers Anonymous South Africa: Support groups and peer assistance for gambling addiction recovery
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk – Free, confidential counseling and support services
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support resources
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Research and support for problem gambling
- National Council on Problem Gambling (United States): www.ncpgambling.org – Helpline and resources for gambling addiction
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and resources on responsible gambling and addiction prevention
Need Help? We're Here to Support You
If you believe you may have a gambling problem, or if someone you care about is struggling, please reach out for help immediately. Speaking to a professional can make a significant difference. You are not alone, and support is available.
Remember: Responsible gambling is about enjoying gaming as entertainment while maintaining control. If gambling is no longer fun or is causing harm, it's time to seek help.